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info@iluminere.com
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Careers

SaaS Product Manager

SaaS Product Manager

At iluminere, we’re more than a marketing and advertising agency. We’re a collective of driven talent and entrepreneurial spirits dedicated to creating meaningful impact for our clients, partners, employees and community. How are we different? We Outthink. We challenge. Everything we do is designed around impact.

We are seeking an experienced and driven Product Manager to join our team in shaping and enhancing our SaaS platform. In this role, you will act as a key link between stakeholders, customers, and the development team, ensuring our product delivers exceptional value. You will also be responsible for managing and optimizing the sales funnel, aligning product development efforts with sales and marketing goals to drive customer acquisition, retention, and revenue growth.

Job Qualifications

  • Education: Bachelor’s degree in business, computer science, or a related field.
  • Experience: 3+ years in product management or product ownership, preferably in a SaaS environment.
  • Strong understanding of SaaS business models, subscription-based pricing, and customer retention strategies.
  • Strong understanding of multi-location digital marketing
  • Strong understanding of digital media (PPC, Display, Social, Listing and reputation management)
  • Proven experience managing and optimizing sales funnels in collaboration with sales and marketing teams.
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) and analytics platforms (e.g., Google Analytics, Mixpanel).
  • Hands-on experience with Agile methodologies, particularly Scrum.
  • Excellent communication, stakeholder management, and prioritization skills.

Preferred Qualifications

  • Background in user research and usability testing for SaaS platforms.
  • Passion for Martech and Ai
  • Knowledge of integrations with third-party APIs and cloud-based services.

Responsibilities

  • Social Strategy:
    • Develop and guide the social media strategy in partnership with account and creative peers
    Calendar Management:
    • Create social briefs for the creative team based on client business objectives and social strategy
    Content Management:
    • Manage day-to-day social content across all clients + channels
    Community Management:
    • Actively monitoring, engaging & addressing customers on social platforms (TikTok, Instagram, Twitter, Facebook, LinkedIn, Pinterest, etc.) in the brand’s tone of voice
    Reporting & Analytics:
    • Assist in compiling social performance reports, analyzing results, and synthesizing findings to make strategy & content recommendations
    Content Capture:
    • Predominantly on iPhone and digital camera at in-house content shoots and events. Editing of photo & video content
    UGC Sourcing:
    • Source and share UGC across social channels for all clients
    Influencer Management:
    • Assist in influencer discovery for all clients
    Paid Social Boosting:
    • Assist in managing paid social boosting on Facebook for all clients

What We Offer

  • Competitive salary and benefits.
  • Hybrid work environment
  • A collaborative and innovative work environment where your contributions make a real impact.

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